The global pandemic has transformed the consumer behaviour rapidly and more likely for good. More consumers than ever turned online, including baby boomers and traditionalists who had previously only engaged offline. Businesses responded to the change by swiftly pivoting their marketing strategies to focus on digital channels. However, to secure customer attention and spend, marketers must reimagine their customer experience.

Date – 7th Mar 2025

At Banglore

 

Way to Event Location

About Summit

The India Customer Excellence (CX) Summit & Awards 2024 is destined to become the most respected event in the industry for the promotion of customer service excellence. It combines Banking, Insurance, Telecom, segments throughout the different states from India into a single high-profile international gathering.

Sponsoring Or Exhibiting At “India CX Summit & Awards 2025” Is An Excellent Way To Promote Your Business To A Highly Targeted Group Of Key Decision Makers With A Specific Interest In The Customer Service Excellence Across The Major Industry In India.

The India CX Summit targets the entire Customer Service Excellence industry and provides a powerful platform for meeting new customers and strengthening relationships with current clients.
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Sponsorship

Take a sponsorship opportunity to enjoy a high level of brand exposure both pre-event and onsite.

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Awards

Promoting excellence in business. Setting benchmarks for Customer excellence.

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Agenda

The India CX Summit will feature keynote speakers and experts in Customer Excellence

Who Should Attend

The Summit Gathers CEOs, Directors, CTO, CIO, CDO, VPs, Heads, Managers, GM, DGM, Sr. Manager, Managers involved in Customer Experience And Other Specialists With The Following Expertise:

Why You Should Sponsor

Generate Sales Leads

As only the top level decision makers attend our global conferences, network with them in a collaborative environment over One to One meetings by showcasing your products and services by exhibiting, product presentation or participating in the programme

Penetrate New Markets

Exhibiting, showcasing and displaying is one of the most cost – time effective ways of a opening up a window to window segment and section of buyers

Fostering New Business Partnerships

Focus and target your business prospects in a positive and collaborative environment, where they welcome new ideas. Our attendees are always keen for exciting new partnership opportunities Our Conference platforms offer you the ideal opportunity to make new contact and future businesses

OUR PARTNER'S

OUR SPONSORS FROM 2022 EDITION

EXPERT SPEAKERS

Sudeep Singh

Vice President and Head of CX Business -
Sudeep Singh

Sudeep Singh

Vice President and Head of CX Business -

Rahul Singh

VP and Head of Marketing -
Rahul Singh

Rahul Singh

VP and Head of Marketing -

Rajeev Singh

VP & Business Head - Midmarket & Emerging Business -
Rajeev Singh

Rajeev Singh

VP & Business Head - Midmarket & Emerging Business -

Sudakshina Ghosh

Sr. Director, Customer Advisory, CPG and Life Sciences -
Sudakshina Ghosh

Sudakshina Ghosh

Sr. Director, Customer Advisory, CPG and Life Sciences -

Brad Meehan

Managing Director -
Brad Meehan

Brad Meehan

Managing Director -

Novel Dsouza

Assistant Vice President - Consulting -
Novel Dsouza

Novel Dsouza

Assistant Vice President - Consulting -

KeerthiVivek Muniappan

Director - Solution Engineering & Solution Architecture - SAP APJ
Keerthi Vivek Muniappan

KeerthiVivek Muniappan

Director - Solution Engineering & Solution Architecture - SAP APJ

Abhinav Chaturvedi

Partner, Consulting -
Abhinav Chaturvedi

Abhinav Chaturvedi

Partner, Consulting -

REGISTER FOR CUSTOMER EXCELLENCE SUMMIT & AWARDS 2025