The India Customer Excellence (CX) Summit & Awards 2020 is destined to become the most respected event in the industry for the promotion of customer service excellence. It combines the Banking, Insurance, Telecom, E Commerce, Aviation, Hospitality, and Travels & Tours & Healthcare Segment throughout the different states from India into a single high-profile international gathering and will include the prestigious India CX Awards 2020 ceremony. This will provide the industry with a much-needed cross vertical platforms around the world to share their experiences, best-practice and lessons learned; address challenges and trends; and look at how ever-evolving technology can have an impact on customer experience management.